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Updated: April 13, 2025
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. ### Please Review It Carefully.
At Doctronic, accessible from https://www.doctronic.ai, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Doctronic and how we use it. This Privacy Policy applies to our online activities and is valid for visitors to our website, app, and services with regards to the information that they shared and/or collect in Doctronic. This policy is not applicable to any information collected offline or via channels other than this Website, our Apps, or via our Service.
We understand the importance of protecting your health information. We are committed to maintaining the privacy and security of your information and providing you with information about your rights and our responsibilities.
Doctronic offers two ways to use our service:
When using Doctronic anonymously, your privacy is maximized as we do not collect or store personally identifiable health information. The remainder of this policy primarily addresses how we handle information for users with member accounts.
By using our Website, app, and services, Apps, Content, or Service, you hereby consent to this Privacy Policy and agree to its terms.
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Access Your Medical Record
Update Your Medical Record
Confidential Communications
Ask Us to Limit What We Use or Share
Get a Copy of This Privacy Notice
Choose Someone to Act for You
File a Complaint if You Feel Your Rights Are Violated
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
You Have Both the Right and Choice to Decide
In emergency situations or if we believe there is a serious and imminent threat to health or safety, we may take appropriate action to protect you or others.
In These Cases We Never Share Your Information Unless You Give Us Written Permission
Anonymous Usage
When using Doctronic anonymously:
Member Accounts
When you create a member account, the personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, address, email address, and telephone number.
How do we typically use or share your health information? We typically use or share your health information in the following ways:
Help Facilitate Communication with Your Healthcare Provider
Run Our Organization
Limited Information Sharing
We strictly limit the sharing of your information:
How Else Can We Use or Share Your Health Information?
We are allowed or required to share your information in other ways - usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: https://www.hhs.gov/hipaa/for-individuals/notice-privacy-practices/index.html.
Comply with the Law
Address Serious Threats to Health or Safety
Respond to Lawsuits and Legal Actions
Doctronic follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, Doctronic uses 'cookies'. These cookies are used to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Doctronic does not sell personal information. Under the CCPA, among other rights, California consumers have the right to:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided at the end of this notice.
Doctronic's website and services are for adults over the age of 18 only. Doctronic does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, app, and services, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
For more information see: https://www.hhs.gov/hipaa/for-individuals/notice-privacy-practices/index.html.
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.
If you have any questions about this Privacy Policy, wish to exercise your rights, or file a complaint, please contact our Privacy Officer:
Privacy Officer
Doctronic Inc.
170 W 73rd St
New York, NY 10023
Email: privacy@doctronic.ai
Phone: (424) 444-4543
Appointments available 24/7
15-min consultation. No hidden costs.
If you believe this is a medical emergency please call 911 or your local emergency services immediately.
If you are experiencing emotional distress, please call the the Suicide & Crisis Lifeline at 988 or your local crisis services immediately.
You can also email us at help@doctronic.ai
We aim to reply within 5-7 days